Carnival Encounter

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Carnival Cruise Line

Carnival Encounter is one of Carnival's 31 active ships and first entered service in 2002 with its most recent renovation in 2025. In terms of size, it comes in at 109,000 gross tons, 951 feet in length, and 13 passenger decks. On board, it supports up to 2,600 guests and approximately 1,100 crew members. The ship had an estimated build cost of $425 million and is flagged in Bahamas.

Carnival Encounter

Ship Stats

Year Built

2002

Last Renovated

2025

Tonnage

109,000 GT

Length

951 ft

Capacity

2,600

Crew

1,100

Cost

$425 million

Decks

13

Call Sign:ZCDD6MMSI:310361000IMO:9192363Flag:Bahamas

Grand Class

Grand Class groups ships with similar design and onboard features within Carnival. The first ship introduced in this class was Carnival Adventure (2001), followed by Carnival Encounter (2002).

Carnival Encounter Ship Age

Carnival Encounter entered service in 2002. Across Carnival's active fleet, the average build year is 2009 and across all major active cruise lines the average ship launch year is 2011. Ranked newest-to-oldest, this ship is 22 of 31 (newest ship = rank 1).

Timeline order: newest to oldest

Carnival Encounter Renovations

Latest recorded dry dock / major renovation date: 2025.

Renovation details

Before entering service for Carnival Cruise Line in March 2025, the Carnival Encounter, formerly Pacific Encounter, underwent a significant refurbishment in Melbourne. The work focused on rebranding and modernization, including the installation of new Carnival logos, the rollout of the onboard HubApp for guest communication, and the replacement of more than 12,000 square meters of carpet throughout the ship. The project also served as a transition period for the crew, with 96 percent of the original P&O staff remaining onboard while receiving Carnival-specific training. Additionally, new entertainment casts began rehearsals for upcoming Carnival shows as part of the ship’s re-launch preparation. This makeover marked the vessel’s transformation from P&O Cruises Australia to Carnival’s fleet, aligning it with the brand’s style and operational standards ahead of its debut sailing from Brisbane in March 2025.

Carnival Encounter Ship Size

Length and tonnage across Carnival's fleet

Carnival Encounter measures 951 feet (290 m) (vs Carnival fleet average of 992 ft) and has gross tonnage of 109,000 GT (vs fleet average of 121,145 GT). It ranks 26 of 31 by length and 21 of 31 by tonnage in Carnival's active fleet.

Length (ft)
Gross Tonnage (GT)

Passenger Capacity & Crew Size

Carnival Encounter vs Carnival fleet averages

Carnival Encounter carries 2,600 passengers (vs Carnival average of 4,085) and has 1,100 crew members onboard (vs fleet average of 1,226). That puts this ship at a passenger-to-staff ratio of 2.36:1 compared with Carnival's overall 3.33:1 average.

Passenger Capacity

2,600

passengers

Avg4,085

Crew Members

1,100

staff members

Avg1,226

Passenger to Crew Ratio

2.36 : 1

Carnival Avg

3.33 : 1

Carnival Encounter

Venues & Experiences

Explore dining, bars, activities, and onboard experiences available on Encounter.

The PantryDeck 14buffet

The Pantry

Avalon CafeDeck 5cafe

Avalon Cafe

Angelos RestaurantDeck 6main dining room

Angelos Restaurant

Dragon Lady RestaurantDeck 6main dining room

Dragon Lady Restaurant

Waterfront RestaurantDeck 5main dining room

Waterfront Restaurant

Lukes Burger BarDeck 14quick eats

Lukes Burger Bar

Pizzeria del CapitanoDeck 14quick eats

Pizzeria del Capitano

Lukes Bar And GrillDeck 7specialty

Lukes Bar And Grill

TrattoriaDeck 7specialty

Trattoria

Cherry On TopDeck 5sweets

Cherry On Top

Ice Cream BarDeck 14sweets

Ice Cream Bar

Deck Plans

The Carnival Encounter has a total of 13 passenger decks. The lowest level available to guests is Deck 4. The highest passenger deck is Deck 17. Click below to access deck plans for the Carnival Encounter. The resulting page will provide a floor plan and summary of all things to do offered on that level of the ship.

Cruise Director

On duty now · Sophie Gideon

The cruise director is the heartbeat of the ship... the person responsible for onboard entertainment, activities, and guest engagement from embarkation to farewell. Think emcee, social director, and morale officer rolled into one. Below you'll find the current cruise director's bio, followed by a full historical timeline of every director who has served aboard Carnival Encounter.

Sophie Gideon

Sophie Gideon

Country: UKSince: Feb 26, 2026Through: May 8, 2026

Sophie Gideon is a Carnival Cruise Line cruise director and former Fun Squad standout. She is known for high-energy hosting, strong crowd engagement, and vibrant onboard presence.

Sophie Gideon Full Profile

Cruise Director Schedule

  • Previous
    Lia Stivers

    Lia Stivers

    Cruise Director



  • Current
    Sophie Gideon

    Sophie Gideon

    Cruise Director



  • Upcoming
    Kieran Wilson

    Kieran Wilson

    Cruise Director



  • Upcoming
    Franco Spies

    Franco Spies

    Cruise Director

Frequently Asked Questions

Carnival Encounter quick answers covering size, capacity, deck plans, and what to expect onboard.

On which deck is the Carnival Encounter Casino located?

You will find the Carnival Encounter Casino on Deck 6 of the ship.

On which deck is the Carnival Encounter buffet located?

You will find the Carnival Encounter buffet on Deck 14 of the ship.

When was the Carnival Encounter last refurbished?

Before entering service for Carnival Cruise Line in March 2025, the Carnival Encounter, formerly Pacific Encounter, underwent a significant refurbishment in Melbourne. The work focused on rebranding and modernization, including the installation of new Carnival logos, the rollout of the onboard HubApp for guest communication, and the replacement of more than 12,000 square meters of carpet throughout the ship. The project also served as a transition period for the crew, with 96 percent of the original P&O staff remaining onboard while receiving Carnival-specific training. Additionally, new entertainment casts began rehearsals for upcoming Carnival shows as part of the ship’s re-launch preparation. This makeover marked the vessel’s transformation from P&O Cruises Australia to Carnival’s fleet, aligning it with the brand’s style and operational standards ahead of its debut sailing from Brisbane in March 2025.

What is the Carnival Encounter ship class?

The ship belongs to the Carnival class of ships known as the Grand class.

What does the Carnival Encounter offer in terms of things to do?

The ship features 11 restaurants, 12 bars, 24 activities, 0 shows and 13 other venues for your enjoyment. You can click on our ship deck plans or details pages for a full list of activities, sorted by feature type.

How many decks are on the Carnival Encounter?

The Carnival Encounter has a total of 13 passenger decks. The lowest deck is Level 4. The upper most passenger deck is Level 17.

What is the Carnival Encounter capacity?

We're often asked how many passengers are on the Carnival Encounter. The ship's capacity is 2,600. When comparing the occupancy to the average Carnival passenger capacity, you'll find that the average ship in the fleet holds 4,158 guests. Feel free to look at our graph above to see where this ship falls in line with all other live Carnival ships.

How old is the Carnival Encounter?

The Carnival Encounter was built in 2002. Carnival includes 31 active ships. The oldest in the fleet was built in 1996 while the newest ship was built in 2028. The average Carnival ship is 17 years old and the median build date for all active ships is 2007

Is the Carnival Encounter a good ship?

Each of Carnival's ships offers a unique layout with features and activities catered to all. Whether the Carnival Encounter is right for you will depend on your individual preferences. Do you prefer a larger or smaller ship with many or fewer guests? Are you hoping for many family activities or entertainment options for an older clientele. Our deck maps layout and activities list provide a helpful guide to what you'll find on board. Feel free to explore the see if this ship is suited towards your preferences.

How long is the Carnival Encounter?

From end to end, the Carnival Encounter length equals 951 feet (290 meters). Compare that to the average ship length of all 31 active vessels in Carnival fleet, measuring 992 feet (302 meters). Please see our size comparison chart above to see how this ship falls in line with all other active ships in the fleet.