// what to expect
Guest Services is the ship’s central hub for assistance, offering round-the-clock support. Located in the Atrium, this welcoming desk is dedicated to providing exceptional and personalized service to guests. The professional and knowledgeable staff handles inquiries, bookings, and all onboard needs with efficiency, ensuring a seamless experience. This accessible setup is the go-to spot for any questions or requests during a cruise, providing a high level of service from the moment guests step on board.
For a seamless cruise experience, utilize Guest Services as your primary resource for all inquiries, bookings, and onboard needs, as they offer round-the-clock, personalized support.
// know before you go
Pricing
Guest Services is included in your cruise fare
Guest Services has no additional cost and is included in your cruise fare. This desk provides free assistance for bookings, inquiries, and onboard needs 24/7.
Attire
There is no specific dress code for this venue on a Princess cruise. The attire for the shops aligns with the ship's overall daily dress code. During the day, guests typically wear "cruise casual" clothing like shorts and sundresses. In the evening, the dress code is either "Smart Casual," where guests wear slacks, blouses, and collared shirts, or "Gala," where more formal attire is encouraged. While guests are not strictly required to dress up on formal nights, most guests choose to do so. In any case, swimwear is not permitted in indoor public areas.
How to reserve
Reservations are not available for Guest Services, as it operates on a first-come, first-served basis 24/7 for all guests.
How to purchase
No purchase is necessary to access Guest Services, as assistance for inquiries and bookings is included in the cruise fare. Additional services like excursions or spa treatments incur separate costs.
Age restrictions
Guest Services is open to guests of all ages for inquiries or assistance. Children under 18 should be accompanied by an adult when addressing complex requests or transactions.
Good to know
The "Wild, Cool & Swingin'" shows are typically in the evening at 7:30 p.m. or 9:30 p.m., and reservations via the app ensure seating, with early arrival recommended for good spots.