// what to expect
The Concierge Desk is a service hub, often found in the ship’s atrium or close to The Haven. It is staffed by attentive professionals who provide personalized assistance with dining reservations, shore excursions, and various onboard activities. This exclusive service area caters to suite guests and those with loyalty perks, offering priority service, including priority embarkation and access to exclusive events. The elegant and modern setup, along with the attentive staff, ensures quick, efficient, and tailored assistance for all travelers. It is a vital resource for a seamless and customized cruise experience, perfect for planning dining or excursions in a refined, convenient setting.
To maximize your cruise experience, utilize the Concierge Desk for priority service with dining, excursions, and exclusive events.
// traveler photos
// know before you go
Pricing
Concierge Desk is included in your cruise fare
Concierge Desk has no additional cost and is included in your cruise fare for suite guests, offering personalized assistance. Available on ships like Norwegian Aqua, it provides priority bookings and support, with non-suite guests accessing Guest Services instead.
Attire
Norwegian Cruise Line is known for its relaxed "Freestyle Cruising" concept, so there is no specific dress code for onboard shopping venues. Guests are free to wear comfortable, casual clothing like shorts, t-shirts, and jeans throughout the day and into the evening. While some may choose to dress up on "Dress-Up or Not" nights, it is not required. The only consistent rule is that swimwear and tank tops for men are not permitted in indoor public spaces, including this area.
How to reserve
No reservations are required for Concierge Desk, as it’s available to suite guests on a walk-in or call basis during operating hours. Check with the Concierge for priority booking assistance and hours.
How to purchase
No purchase is necessary for Concierge Desk, as access is included for suite guests on ships like Norwegian Prima, part of the cruise fare for these accommodations. Additional services like dining or excursion bookings incur separate costs at current pricing.
Age restrictions
No age restrictions for the Concierge Desk, though services are primarily for suite guests, including adults and children in those cabins. Non-suite guests, including kids, use Guest Services instead.