// what to expect
Guest Services provides support to guests throughout their journey. This welcoming venue handles a variety of tasks, including booking shore excursions and specialty dining reservations, as well as addressing general inquiries and billing questions. Open 24/7, it allows guests to report lost items, request additional amenities for their stateroom, or make arrangements for future cruises. The professional atmosphere and convenient location enhance the experience, ensuring that visitors receive prompt and efficient service, contributing to a seamless and enjoyable travel experience.
// traveler photos
// know before you go
Pricing
Guest Services has no additional cost and is included in your cruise fare. Assistance with inquiries, account management, or onboard services is complimentary, with no fees for standard support.
Attire
There is no specific dress code for this venue. The recommended attire depends on the time of day and the ship's overall dress code for that evening. During the day, casual resort wear is standard, and you can wear comfortable attire like shorts, T-shirts, and sundresses. However, in the evening, as the ship's general dress code transitions to "Smart Casual" or "Gala," most guests choose to wear more elevated attire in all public areas, including the shops. The only consistent rule is that swimwear and beachwear are not permitted in any indoor public spaces.
How to reserve
Reservations are not available for Guest Services, as it is an open-access desk available to all guests during operating hours.
How to purchase
No purchase is necessary for Guest Services, as assistance with inquiries and account management is included in the cruise fare.
Age restrictions
There are no age restrictions for Guest Services, a public desk open to all guests for inquiries and assistance. Children under 12 should be supervised by an adult when visiting the desk.