Guest Services
Your seamless cruise experience starts here
Guest Services is a central hub for assistance, located midship near the atrium. This venue is equipped with helpful staff who provide support for inquiries, bookings, and various guest needs, including dining reservations, excursion planning, and account management. It features communications equipment and destination information to help guests plan their time effectively. Open 24/7, Guest Services ensures accessibility for all visitors without the need for reservations, fostering a seamless experience. The attentive and professional team is dedicated to addressing concerns with Disney's signature hospitality, making it an essential resource for enhancing the overall cruise experience.
Pro Tip
Indulge in a gourmet ice cream sandwich, like the Cookie Colada or Mint Paddy, for a more decadent treat beyond the complimentary cones.
Yes
Guest Services is included in your cruise fare
Guest Services is available at no additional cost, providing assistance with onboard account management, itinerary changes, and general inquiries. Located on Deck 3 or 4 (depending on the ship), it operates as a complimentary service for all guests.[](https://disneycruise.disney.go.com/guest-services/health-center/)
There are no age restrictions for Guest Services, a help desk open to all guests for inquiries and assistance. Children under 18 should be accompanied by an adult for account-related transactions.
You can wear comfortable, everyday attire such as shorts, T-shirts, sundresses, and jeans. The only exceptions are that swimwear and tank tops are not permitted in most indoor public spaces, including restaurants and shops.