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Guest Services on the Disney Dream
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Onboard

Guest Services

Your seamless cruise experience starts here

Guest Services is included in your cruise fare on Deck 3 aboard the Disney Dream.

Included in fare
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// what to expect

Guest Services is a central hub for assistance, located midship near the atrium. This venue is equipped with helpful staff who provide support for inquiries, bookings, and various guest needs, including dining reservations, excursion planning, and account management. It features communications equipment and destination information to help guests plan their time effectively. Open 24/7, Guest Services ensures accessibility for all visitors without the need for reservations, fostering a seamless experience. The attentive and professional team is dedicated to addressing concerns with Disney's signature hospitality, making it an essential resource for enhancing the overall cruise experience.

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// know before you go

Pricing

Guest Services is included in your cruise fare

Guest Services is available at no additional cost, providing assistance with onboard account management, itinerary changes, and general inquiries. Located on Deck 3 or 4 (depending on the ship), it operates as a complimentary service for all guests.[](https://disneycruise.disney.go.com/guest-services/health-center/)

Attire

You can wear comfortable, everyday attire such as shorts, T-shirts, sundresses, and jeans. The only exceptions are that swimwear and tank tops are not permitted in most indoor public spaces, including restaurants and shops.

How to reserve

Reservations are not available for Guest Services, as it is an open-access desk available to all guests during operating hours.

How to purchase

No purchase is necessary for Guest Services, as assistance with inquiries and account management is included in the cruise fare.

Age restrictions

There are no age restrictions for Guest Services, a help desk open to all guests for inquiries and assistance. Children under 18 should be accompanied by an adult for account-related transactions.

// find it — deck 3

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