Assisting guests with exceptional service
Located on each Holland America cruise ship, the Guest Services venue is a one-stop shop for passengers in need of assistance or information. The helpful and knowledgeable staff are available to assist with a variety of tasks, from booking shore excursions and specialty dining reservations to providing updates on weather and itinerary changes. Guests can also visit Guest Services to report lost items, request additional amenities for their stateroom, or make arrangements for future cruises with Holland America. The desk is open for extended hours to ensure that guests have access to support whenever they may need it, and the team works diligently to provide prompt and efficient service to all passengers. With their dedication to guest satisfaction, the Guest Services department plays an important role in creating a memorable and stress-free cruise experience for all.
Don't wait until the last day of your cruise to visit the Guest Services venue. Stop by early on in your voyage to ask any questions, make reservations, or address any concerns. This will ensure a smoother and stress-free experience during your vacation.
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